
Impel Reviews
(Rated by 10 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Good Value4.7
- Price & Quality4.7
Recent Customer Reviews (10)
Cheryl Turpin
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Geraldo Colombo
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Naomi Whitehead
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Edgar Connor
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Audric Quessy
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Tranquillino Schiavone
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Lukas Bauer
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Donna Henrich
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Justin Schwab
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Claudia Kirsch
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Impel Pricing
Corporate
$20/user/month
Enterprise
$35/user/month
Impel Pros & Cons
Pros
1
Hyper-personalized experiences: The platform delivers personalized experiences at every touchpoint across the customer journey by leveraging proprietary shopper behavioral data and AI technology.
2
Omnichannel solution: It offers an end-to-end solution that integrates seamlessly from the website to the showroom and sales to service.
3
Customizable features: The platform allows for customization to fit each user's needs, which is essential for tailored customer experiences.
4
Advanced features: It includes features like Activity Planner, Advanced Reporting, All-in-One Sales Automation, Email Marketing, Expense Management, Customer Support across channels, E-coupon Management, Field Reporting via SMS, Integrated Email, Loyalty Management, Sales Order management, SMS Functions, Test Center, Rural Marketing, and Inventory Management.
CONS
1
Beta status: The platform is still in beta, which may lead to some inconsistencies and limitations.
2
Pricing: The Corporate plan costs $20/user/month, and the Enterprise plan costs $35/user/month, which might be expensive for smaller businesses or individuals.
3
Limited user base: The Enterprise plan requires at least 50 users, making it less suitable for smaller teams or businesses.
Impel Features and Benefits
Features
Digital engagement platform
Offers a platform for vehicle retailers of every type and size.
Hyper-personalized experiences
Delivers personalized experiences at every touchpoint across the customer journey by leveraging proprietary shopper behavioral data and AI technology.
Proprietary shopper behavioral data and AI technology
Leveraged to deliver hyper-personalized experiences.
Automatic context understanding
Understands the context of your screen and surfaces suggestions, information, and actions automatically without prompting.
End-to-end omnichannel solution
Integrates seamlessly from the website to the showroom and sales to service for automotive dealers, wholesalers, OEMs, and third-party marketplaces.
Customizable features
Allows for customization to fit each user's needs, essential for tailored customer experiences.
Advanced features
Includes Activity Planner, Advanced Reporting, All-in-One Sales Automation, Email Marketing, Expense Management, Customer Support across channels, E-coupon Management, Field Reporting via SMS, Integrated Email, Loyalty Management, Sales Order management, SMS Functions, Test Center, Rural Marketing, and Inventory Management.